You might have noticed that most Robocash reviews online are pretty good.
Why is that?
Is Robocash a good P2P lending marketplace, or they are just collecting investors disappointed by Mintos and Bondora?
I’ll tell you about my direct experience, my test, and all that I could find about Robocash reputation online.
Let’s dive into it!
Table of Contents
What is Robocash?
Robocash is a popular European peer-to-peer lending platform that connects investors with borrowers from various countries.
Investors are mostly from Europe, while loans providers are worldwide.
As with any investment platform, it’s important to know the advantages and disadvantages, returns and risks before investing, not after.
In this review I will examine Robocash’s features and services, how is the user experience, the performance and try some risk assessment.
I will also compare it to other platforms and try to give my humble opinion as serial P2P loans investor.
Now that we know what Robocash is, let’s see what they do in detail.
What do they do?
Before starting the proper Robocash review I’ll need to explain better what they do.
Robocash is a P2P (peer-to-peer) lending platform that offers investors the opportunity to lend money to borrowers in different countries, such as Sri Lanka, Kazakhstan, Spain, and the Philippines.
Beware: this website does not provide loans, they rely on lenders in some specific countries to collect loans to serve to investors.
The platform operates under the parent company, Robocash Group (Singapore), which was founded in 2013 in and now has its main office in Croatia.
Robocash has issued over 585 million loans since its establishment. This number puts Robocash amongst the largest P2P loans marketplaces in Europe.
Here are the main information about Robocash:
|Robocash D. O. O.|
|Company registration num. in Croatia||81224371|
Robocash operates as a totally automated investment platform, meaning that it matches borrowers with investors without users intervention.
The platform offers a secondary market where I can call my loans to other investors.
Robocash review of return simulator
Here is the return simulator you’ll find on the official website:
It is ok to make simulations but it is good to understand that this returns are not guaranteed.
Pros and Cons of Robocash
Before investing with Robocash, it’s important to understand:
- advantages and disadvantages
- promised returns Vs reality
- real risks of the platform
On the website you could read: “Earn up to 13.3% per annum. Buyback guaranteed”.
This is exactly what it is: the maximum return of their loans, not a guarantee return for your money invested.
The more realistic picture is around 9 or 10% return per year, or at least, this is what I was able to get so far.
Pros of investing with Robocash are:
- easy-to-use platform
- automatic investment feature
- secondary market for early exit
- high historical returns (up to 14%)
- decent performance over the years
- no data breach recorded
- low minimum investment
Cons of investing with Robocash:
- No manual investments are allowed (this is why it’s called Robo-Cash)
- Diversification still quite limited
- It is subject to the typical risks of P2P loans investing
- Customer support is said to be slow (I haven’t had any issue so far)
Even if the average user is happy, there are some who have reported slowness contacting customer support. This was probably the most notable setback.
Are there users who reported Robocash negative feedbacks?
Robocash Bad Reviews
It is quite normal for just any investment platform to get a fair share of negative reviews and Robocash is no exception.
I have been searching through the internet and actually some negative reviews are about the platform’s return on investment. This means that without a proper setup, results may be not optimal. By the way, while Robocash has measures in place to mitigate risk, investing in peer-to-peer lending inherently involves risk and investors should be aware of this well before investing.
The timing may also be an issue, but, as I said, most investors are just fine with Robocash.
Here below is a Robocash negative review form a customer.
I like to notice that the team takes time to answer to all reviews.
Robocash reviews on Trustpilot
When I head to Trustpilot to see what users are saying about an investing tool like this, the first thing I do is to check who is writing what.
I believe that if someone states that the platform in good or bad but he has been investing only for a few weeks, well, it doesn’t count as a review for me.
Robocash has a high rating on Trustpilot, with a score of 4.6 out of 5 based on over 1,000 reviews. However, it’s important to note that some of these reviews may be biased or not representative of the overall user experience.
Always use commons sense when reading reviews, even the one.
Out of 186 users who reviewed robocash on trustpilot, 89% rated it a 4- or 5-star service.
Only 3% of those who left their opinion on trustpilot rated robocash a 1-star service.
Most of the negative reviews concern the non-timeliness of customer service.
Robocash reviews on YouTube
There are several informative videos about Robocash on YouTube, including user reviews and platform overviews.
Here is a valuable one:
These videos can provide additional insights into the platform and its features.
Is Robocash safe?
Robocash appears to be a safe and reliable platform for investing in peer-to-peer lending. It has been around for a while and it is still performing well.
However, as with any investment, it’s important to do your research and understand the risks involved in P2P lending.
Is Robocah a scam website?
I’ve run a series of test to make sure Robocash was not a scam or a fraud, here are the results:
Is Robocash regulated?
Robocash is not a regulated P2P lending platform.
How is the User Experience on Robocash?
Account registration on Robocash is straightforward and can be completed in a matter of minutes. Investors can fund their accounts using various methods including bank transfer and credit card. Withdrawals are typically processed within a few days.
The platform interface is easy to navigate, with clear information about each investment option. Robocash provides investors with enough information about what they make with our money.
We know that most of us do not spare time to read the information about the lenders and the borrower, but I believe that is the most important thing we can do to enhance our performance.
The buyback guarantee is provided by the loans company, this is why it is crucial to make sure we invest in the best lenders on Robocash.
I tend to invest on most lending companies but I overweight a lot those who I believe offer the best guarantee.
At this stage I do not care about getting the highest yield, safety comes first.
As Warren Buffett use to say: “first rule is do not lose money”.
So, I focus on the safest lenders before going after the one that pay the most. The best investment ever may not always be the most profitable one.
How is customer support?
Customer support on Robocash is available via email and phone, although some users have reported difficulties reaching customer service.
The platform does not have a live chat feature, which may be a drawback for some investors looking for immediate answers. There are plans to implement an ultra-efficient one in the near future.
As I said in the review section, there have been customers who reported slow response from customer service but this is mostly something happened in the past, not lately.
Personally, I haven’t had many reasons to contact them so far. I believe the website is easy to use and once I finished my setup there weren’t too many reasons to check what was happening.
The few times I wrote them an email I got my answers.
Robocash Review Performance and Risk
Historically, Robocash has provided high returns to investors, with an average annual return of around 12%. However, it’s important to note that past performance it is never a guarantee for future returns and investing in peer-to-peer lending involves inherent risks.
I consider platform risk crucial in P2P lending, so the data I use to check is the lending volume.
If lending volume is stable or growing then we have a soldi platform.
Her is the lending volume growth for Robocash:
To mitigate risk, Robocash has several measures in place, like:
- diversifying investments across multiple loans
- diversifying investments across multiple loans countries
- using a buyback guarantee for all its loans
- performing credit checks on its lenders
Investors should still be aware of the big risks involved with investing on any P2P lending platform, including Robocash.
Some warning signs to watch out for at Robocash or any similar P2P platform include:
- High default rates: If a platform begins to have a growing high default rate, it could indicate that the loans being offered are too risky and may not be worth investing in.
- Lack of transparency: A platform should be transparent about its operations and loan performance. If a platform is not forthcoming with information or makes it difficult to access information, this could be a red flag.
- Negative reviews: While every platform will have some negative reviews, a high number of negative reviews related to loan defaults or slow customer support could indicate underlying issues with the platform.
- Decreasing lending volume.
- Unsustainable returns: Beware, if a platform is promising returns that seem too good to be true, it’s important to do some research and make sure the returns are sustainable and not based on risky loans.
Overall, investors should do their due diligence before investing on any P2P lending platform like this one.
Statistics and numbers
To review Robocash P2P I needed to dive a bit into its numbers.
According to its website, it has funded over 5.5 million loans worth over €595 million. These figures are impressive and show that the platform is doing well in terms of loan origination and distribution. The platform has a default rate of less than 2%, which is relatively low compared to other P2P lending platforms.
One out of 50 loans is expected to default.
However, it’s worth noting that investing in P2P loans is a risky investment.
Borrowers may default on their loans, leading to losses for investors.
Robocash mitigates these risks by implementing a Buyback Guarantee, but even with this, there is no 100% guarantee. This means that if a borrower defaults, the lender will repurchase the loan from the investor, thereby protecting their investment. The Buyback Guarantee is a common feature among P2P lending platforms and offers investors some sort of peace of mind.
At today, Robocash is not publishing all its numbers and statistics but they constantly publish their financial audits.
What to know before starting with Robocash
Here is a short list of things to keep in mind when considering starting with Robocash or similar P2P platforms:
- Determine your investment goals: Before investing on Robocash it’s important to determine your investment goals and you real risk tolerance.
- Understand the loan types: Robocash offers several loan types, including payday loans, installment loans, and car loans. Each loan type carries different risks and rewards, so it’s important to understand the differences before investing.
- Understand how it works, who are the lenders and knowledge the risks.
- Research the borrower/lender: Make sure you understand the criteria and how it may affect loan portfolio performance.
- Consider diversification: To minimize risk, it’s important to diversify your investment portfolio across multiple loan types and borrowers.
Robocash contact, team and and address
Robocash is headquartered in Riga, Latvia and has offices in several other countries.
The platform’s management team includes CEO Sergey Sedov.
Here is the CEO:
Here is his LinkedIn official profile.
Here is the office address:
Robocash d.o.oPetračiceva 4,
Here is the telephone number:
+ 385 1344-58-18
Best Robocash strategy:
One of the best strategies for investing on Robocash is to diversify your portfolio across multiple lenders.
It’s also important to regularly monitor your portfolio and adjust your investments as needed based on loan performance.
How to set up Robocash?
To get started with Robocash, you’ll need to create an account on the platform and complete the KYC (Know Your Customer) process.
Once your account is verified, you can add funds to your account and start investing.
Robocash offers an automated investing option, which allows you to set your investment criteria and have the platform invest on your behalf. You can also manually select loans to invest in.
Here is a short video on how to setup the platform properly:
With Robocash you can build portfolios of automated investments.
To build my portfolios I just select what type of loans I want to match and I let the machine to do the rest.
The most important factors for me are:
- Portfolio size in euros (I set 5000/7000€ in general)
- Min and Max investment per loan (I set between 10 and 50 euros)
- Min and Max interest rate (I set it between 8% an 14%
- Loans term (I prefer longer loans, so the wider the better)
Comparison with Other Platforms
The main competitor for Robocash in Europe in Mintos P2P
In comparison to other P2P lending platforms, Robocash offers competitive returns, with its average annual return of around 12% being higher than some of its competitors. However, it’s important to note that P2P lending is a highly competitive market, with many platforms searching for investors’ attention.
One of the advantages of Robocash is its simplicity and ease of use. The platform is user-friendly, and its auto-invest feature allows me to automate my investments, saving me time and effort. Additionally, the secondary market provides me with an opportunity to sell my investments early, this feature gives more control over the investments.
It’s essential also to compare fees when considering investing with any P2P lending platform.
I don’t care as long as I get a positive outcome but I always keep an eye on the alternative P2P lending websites.
Now that we know how Robocash relate to other similar platforms, let’s jump to conclusions…
Here comes the end of this Robocash review.
Overall, Robocash is P2P lending platform with a good reputation.
It offers competitive returns to investors.
I believe the platform’s simplicity and ease of use make it an attractive option for beginners or investors who are new to P2P lending. I also like to have the auto-invest feature and secondary market provide me with more control over my money.
While investing in P2P loans is a risky investment, Robocash’s Buyback Guarantee and portfolio diversification strategy mitigate these risks to some extent.
Based on the curated reviews I’ve found online and our assessment of the platform, I give Robocash a score of 4 out of 5 because it has been profitable and stable for me so far.
Yes, Robocash comply with the laws of the countries where it runs its operations.
Residents of EU, UK and Switzerland above 18 years old and holding a bank account are allowed to register and invest with Robocash. All investors have to comply with the KYC requirements.
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